Help Center
Frequently Asked Questions
What time is check-in and checkout?
Check-in runs from 2 pm and checkout until 11 am. Arriving early or leaving late? We will store bags free and offer late checkout to 1 pm when the house allows — just ask.
Is breakfast included?
Yes — every rate includes our slow breakfast, served 6 to 10:30 am in the restaurant, on your terrace or in bed. Kids under six eat free.
What is the cancellation policy?
Cancel free of charge up to 48 hours before arrival; inside 48 hours the first night is charged. Flexible rates vary — your confirmation email states the exact terms for your booking.
Is there parking and an airport transfer?
On-site parking is free for guests, with two EV chargers. Our pick-and-drop service runs to the airport and the ferry terminal — book a day ahead and we will be waiting with your name on a board.
Can I bring my dog?
Well-behaved dogs are welcome in our four garden rooms for a small nightly fee, with bed, bowls and beach towels provided. Please mention your dog when booking so we prepare the right room.
Is the Wi-Fi fast enough for work?
Yes — 500 Mbps fibre reaches every suite, backed by 5G failover. Two bookable work corners add monitors and quiet; see our connectivity page for details.
Can non-residents use the pool or restaurant?
The restaurant welcomes everyone with a reservation. The pool and health club are reserved for resident guests, keeping the deck peaceful.
Still curious about something?
Message us — a human replies within a few hours.